IT Notification Management Platform
We Simplify Your Communications
Established in 2001, TalariaXTM Pte Ltd provides end-to-end enterprise mobility solutions to enable organizations in strengthening their business processes, improving productivity, and better serving their customers and stakeholders.
We facilitate the smooth running of business operations through key solutions that we have designed and developed. These solutions are particularly helpful for IT departments and business operations in improving responsiveness while removing workflow bottlenecks so organizations can deliver higher value.
“We help you to simplify the way you communicate with your users, be it with your support staff or your customers. Help you communicate beyond text messages via SMS but also to most popular social messaging platform such as Whatsapp, WeChat, Line, Viber, Telegram, Messenger and collaboration tools such as Slack, Microsoft Teams and Cisco Webex.
At the core of our business, lies our ability to help enterprises respond faster to critical events and make communication cohesive, seamless and secure. Be it to reduce network downtime, to connect with consumers on their preferred communication channel or to help make sensitive data more secure, we’ve got it all covered.
Our solutions can be deployed on-premise, cloud, as a hosted service and even on virtual machine, allowing us to customise our solutions to best fit your business needs.”
Key Features
1.Support email SMTP, SNMP Traps for events, and converts to SMS
2.Small form factor (appliance)
3.Compatible with all security, network, and management devices
4.Message filter system (email, Syslog and SNMP) to send their important alerts to single and / or multiple users.
5.Dual integration method: via email or HTTP Post for sending and receiving SMS.
6.Built-in SMTP email gateway and email relay function to relay email alert messages and serves as a back- up email gateway.
7.2-way SMS messaging with reminder and escalation to ensure message acknowledgement.
8.Optional add-on: Address Book and Shift Management; High Available (HA) Module; HTTPS (SSL); HTTP Delivery Module; Additional modems
9.Network monitor (Ping) with SMS feature to ensure server availability.
- SendQuick Alert
- SendQuick Alert Plus
- SendQuick Avera
- SendQuick Entera
- SendQuick ConeXa
- SendQuick Enterprise
- Sqoope
Achieve Better IT Responsiveness to address issues
An entry level IT Alert & Notification messaging gateway that is plug-and-play and ideal if you do not need network monitoring. This cost-effective solution is robust and sturdy in performance just as its more feature-rich other SendQuick solutions. SendQuick Alert is first choice for many IT departments wanting to have a cost-effective and high ROI centralised messaging solution.
Enhanced IT systems notification management
SendQuick Alert Plus helps reduce potential losses and reputation damage resulting from systems and operations downtime for organizations worldwide by sending out instant two-way SMS alerts & notifications through a omnichannel mobile messaging gateway.
Active 2-Way remote Monitoring with Alerts for System Availability
SendQuick Avera is an active 2-Way Monitoring system that helps in ensuring that company’s IT network is available and operational. SendQuick Avera will inform your assigned personnel when critical network events have occurred and require attention. This will help attending support personnel to respond quickly reduce network downtime. SendQuick Avera allows authorized users to remotely check server status and trigger server shutdown/restart of services.
Business Process Integration with SMS Messaging
SendQuick Entera is an enhanced version of SendQuick Enterprise with additional IT Alert Notification capabilities. SendQuick Entera is positioned as a Business Process Automation messaging solution. It has the capability to help businesses address inter- and intra-department requirements to reduce workflow bottlenecks and improve responsiveness.
2FA with One-Time Password (OTP) via SMS, Email and Soft Token
SendQuick ConeXa is an Authentication and Authorization messaging appliance solution. SendQuick ConeXa is the ideal solution for companies seeking low-cost and seamless 2FA implementation. It comes built-in with a server with One-Time-Password (OTP) generator capability and sends it across via SMS. It also includes a support for Soft Token OTP, supporting any standard SHA-256 soft token. End-users need not have access to the password via any other devices, apart from the ubiquitous mobile phone. SendQuick ConeXa integrates well with your Active Directory or RADIUS and can support multiple SSL VPN sessions as required.
2-way Marketing, Broadcast & General SMS Messaging
SendQuick Enterprise, is a plug-and-play appliance, that facilitates. It is designed to integrate well with pre-existing applications, servers, and networks. Some of the industry purpose usages are emergency broadcastings; delivery notifications; job dispatch messages; inventory updates and alerts; and marketing/promotional updates and messages. SendQuick Enterprise can be used to automate backend processes, improve front-end customer service engagements as well, to help free-up manpower resources from menial administrative tasks. This allows the user organization to improve their operation agility.
Mobile Messaging App for Businesses
sqoope™ is used to help business in retaining sensitive business message exchanges within the organization’s cadre of authorized users. It was developed with the intent to aid in better teaming, collaboration, and provide a closed-loop message exchange.
sqoope™ can integrate with SendQuick appliances in enhancing multi-channel messaging.
Application of Different Sector
Information Technology Sector
The information & communication technology industry is gradually transforming its business as being service providers, this requires it to be more responsive and to develop new competitive advantage. It needs to be seen as the extended IT arm of its customers helping their customer develop better business operations.
Banking & Financial Stability Institute (FSI) Sector
The banking & FSI industry is required to meet strict compliance and governance laws to protect customer information and sensitive transactions. They also need to conduct their daily business efficiently, cost-competitively, while providing excellent customer service
Business Services Sector
Our solutions can integrate with various enterprise systems and applications that business services uses to deliver their commitments to customers. This reduces process bottlenecks and resource wastage to help with operational streamlining.
Construction & Real Estate Sector
Construction and Commercial Real Estate (CRE) are relationship-based businesses that needs to react quickly to planned changes while remaining cost-competitive. They also need to manage a pool of mobile workforce, work with various business partners, and respond to clients’ needs swiftly and thoroughly.
Education Sector
The education industry needs to deliver immediate and responsive services to their student body, alumnae, and teaching & support staff. They need to be financially prudent, simplify administrative processes, and conduct outreach and recruitment drives to sustain growth.
Government & Public Services
Government and public services need to be responsive and effective to facilitate the public. It is expected that they operate with strong governance, productivity and efficiency to uphold public trust and confidence and foster greater collaboration.
Healthcare Sector
Healthcare industry’s focus on meticulous service delivery imparts stress on its manpower and resources thus posing a challenge to offering quality patient care. By removing administrative bottlenecks and have patients empowered, the healthcare industry can operate efficiently and have buffer to build up more medical service offerings.
Hospitality and Travel Sector
The hospitality and travel industry is a relationship-based service business that is constantly challenged to deliver outstanding customer service while remaining cost-competitive. Recent global economic and political challenges have demanded that the industry place innovation at its helm to stay ahead of the curve.
Manufacturing & Semiconductor Production Sector
A salient concern in manufacturing and semiconductor industry is not being able to deliver goods of stipulated quality and quantity. The industry is also concerned with ensuring that line downtime is minimal while striving to be cost competitive and finding ways to be more agile.
Transportation & Logistics Sector
The transportation & logistic industry is concerned with on-time pickups and deliveries, and to ensure cost competitiveness. Manpower deployment and management is a challenge because a lot of resources are spent on providing administrative support to internal and external customers.
